Therapist will perform all duties to ensure the patients have a pleasant and satisfactory experience in the manner in which their health care is delivered, managed, coordinated with internal and external entities, and in which the patient participates in the decision making. As a member of the clinical team, this position requires total support to the PCMH principals, policies, and procedures.
Provides professional counseling sessions designed in assisting SC patients in behavior change top maintain a healthy lifestyle and quality of life through individual, group, and family therapy. Focus will be in working with children, adolescents, and adults. When assessing the patient, the age of the patient is taken into consideration.
Patient Relationship: Provides individual, group, and family counseling to SC patients experiencing mild to chronic mental health disorders. Meets with parents as necessary to enhance the child’s therapy. Uses communication and empathy to develop rapport with the patient and their families. Provides emotional support to patients and arrange health care or other services through the referral process.
Management of Patients: Serves as a liaison and establishes linkages between community mental health providers, SCF primary care physicians, patients, and care managers in developing a network of mental health referral sources. Motivates patients and families, giving support, showing interest, conveying understanding in an effort to have patients seek and address mental health care. Report first-hand accounts of situations reported by patients directly to CPS (Child Protective Services) or APS (Adult Protective Services) according to state regulations. May be asked to prepare monthly reports or participate in pilot programs as needed and serve as a field instructor for students by supervising interns as appropriate to the level of training.
Manages Patient Information: Adheres to all HIPAA regulations in and outside of the Clinic. Communicates patient information as requested to enhance patient services for continuity of care. Maintains patient registries in which data will be logged, all treating providers identified, consulting psychiatrist identified as well as treatment attendance dates. In addition, changes in treatment, attempted contacts, actual patient treatment compliance, and response to treatment, treatment outcomes, and discharge will be documented.
Team Communication: Functions as a vital member of the patient care interdisciplinary clinical team. Serves as the clinic’s expert in mental health services. Assists in the identification and coordination of mental health services for SC patients. Approaches patient care as a “team” involving clinical and non-clinical staff (e.g. physicians, mid-levels, educators, appointments staff) to achieve patient care objectives. Participates in team conferences and in peer review functions. May develop or coordinate educational sessions for peer development and/or increase knowledge of community resources. Submits required documentation in a timely manner (leave requests, credentialing requirements, license renewals, certifications, CEU attendance, etc.).
Demonstration of Safe and Professional Conduct: For all assigned patients, will work with all designated physicians and update them on a periodic basis. Will conduct face-to-face and telephone interactions with patients to ensure maximum treatment effectiveness. Refrains from informal communications with patients outside of SC. Submits required documentation in a timely manner (credentialing requirements, license renewals, certification, CNE attendance, etc.). Maintains a friendly and safe environment for self and others. Responds to emergency situations as per SC training. Refrains from texting or speaking on cell phone while on duty. Participates in performance improvement teams and follows all the clinic policies and procedures. Attends work on a regular and predictable schedule in accordance with clinic leave policy. Performs other duties assigned.